| Level |
Features |
| Bronze |
System Information is transferred to the customer by email or via FTP for large quantities of data.
File format and frequency of data transfer are pre-determined. |
| Silver |
Full access to the web-hosted system. With all the features of bronze, plus: Web access for 1 named user. |
| Gold |
Full access to the web-hosted system, with control options and full configuration control. |
Additionally, a complete turnkey solution with telemetry hardware and installation service can be purchased outright or leased.
Features
- Managed Servers: Metasphere provides and maintains the telemetry system and communications infrastructure.
- Telemetry data is available from anywhere in the world through our secure website with no IT support or management to worry about.
- Service level agreements vary according to system availability and can be priced on the number of sites or points on the telemetry system
- Very High Availability: The telemetry system is hosted in a high availability, dedicated IT support centre.
Providing 24/7 access to business critical applications.
- Cost Benefits: Once a package is agreed, costs are fixed, regardless of maintenance issues, enhancements or fixes. There is therefore no need to maintain spares or have trained staff in-house. The total cost for each site is significantly reduced by utilising Metasphere’s infrastructure and experience
- Historical Data: access to long-term historical data, right back to the time of installation for each site is a standard feature
